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Five cases across logistics, banking, insurance, and telecom.

Each one is a full write-up — the research, the decisions, the tradeoffs, and what actually shipped.

8+ yearsFortune 500 & 0→1Web · iOS · AndroidAI & enterprise platforms
McLane360 app screens
01McLane Co2025—26

From paper & phone calls to a true self-service B2B e-commerce platform.

Real-time delivery tracking app shipped to 7,500 McLane customers.

7,500 customers downloaded the app
LogisticsMobileReal-time
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Wells Fargo mobile screens
02Wells Fargo2018—23

14% year-over-year increase in mobile logins

A 14% year-over-year increase in mobile logins, reaching 1.7 billion mobile sessions in Q3 2023.

1.7 billion mobile sessions in Q3 2023
iOSAndroidAI
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DriveHub platform screens
03McLane Co2025—26

AI-agent-powered operations platform.

DriveHub — routes, credits, late loads, POD, customer satisfaction, reporting, and an AI assistant unified into one web platform, streamlining operations for 5,000+ employees across McLane's restaurant and retail divisions.

One app replaced 12 disconnected tools
WebAIDesign System
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GEICO quote flow screens
04Geico2023—25

8% increase in new customer acquisition, cutting quote time by 50%

Progressive disclosure and research-led restructuring cut quote completion from 11 minutes to 6, lifting new customer acquisition 8%.

8% increase in new customer acquisition
InsuranceWebNative
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Claro conversational commerce screens
05Claro Brazil2022—23

120% e-commerce conversions with AI-powered conversational design

A 120% lift in e-commerce conversion rate and a 34% increase in online sales — 1,647 new transactions in 12 months.

1,647 new transactions in 12 months
ConversationalTelecomAI
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